Customer Success

Địa Điểm Làm Việc: Ho Chi Minh
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Mô tả công việc

Recruitery is Vietnam’s leading talent referral-based platform for employers that are proactive about approaching the best talent through referrals. Recruitery allows companies to unleash the power of networks through one single platform.

In just 7 months, over 200 companies use Recruitery to assist their talent acquisition efforts. Over 2,000 headhunters have registered on the platform.

In order for us to continue providing the best experience for our ever-growing user and customer base, we are looking for an HR Consultant who helps us take good care of companies and recruiters/headhunters.

- Keep employers and recruiters informed at all times and provide answers to any questions regarding Recruitery. Helping collaboration between companies and recruiters to achieve placements.
- Build sustainable relationships of trust with employers and recruiters through open and interactive communication
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Keep records of customer interactions, process customer accounts, and file legal documents
- Go the extra mile to engage customers during the use of Recruitery platform
- Remind employers of updating interview results and consult them to help attract more referrals
- Receive and resolve inquiries from recruiters/headhunters
- Support candidates referred from Recruitery during the interview process until the end of their probation
- Support in screening and assessing candidates’ capacity (especially for IT candidates)

Yêu Cầu Công Việc

- Below 1994
- At least 1 year of related working experience or Fresher (Bachelor in Humane Resources, Business Administration, … or related fields).
- Not hiring the candidate who has solid experience with traditional companies.
- Must have a friendly voice as you will be answering calls
- Proficient with Microsoft Office Suite and G-Suite
- Able to communicate with clients in English (speaking & writing)
- Able to keep track of the Customer Service requests.
- Great communication and documentation skills required
- Have laptop for working.

PERSONAL QUALITIES:
- Teamwork eagerness.
- Good communication both inside and outside the team.
- Responsibility, self-motivation, independence.
- Ability to meet goals on time with less supervision
- Ability to work under pressure
- Be comfortable wearing many hats as we adapt to meet our audience’s needs
- Startup mentality: self-starter, proactive, flexible.
- Customer-centric mindset and lean approach will be highly valuable.

Ưu tiên với ứng viên

- Used to work for tech startups
- HR experience (recruitment) is preferred

Tại sao ứng viên nên ứng tuyển vào vị trí này

We are the leading and largest talent referral platform in Vietnam. Over hundreds of companies have been using Recruitery to assist their talent acquisition efforts such as VNG, OPPO, SEA Group, PwC, KMS, OYO, ...

- Excellent and competitive salary package with a performance bonus.
- Opportunities to improve English skills through our international working environment.
- Opportunities to gain hands-on experience in dealing with and negotiating with big clients.
- Salary review based on performance upon request.
- Unlimited potential for career growth because we are small and fast-growing.
- Parking allowance, free lunch.
- Professional, dynamic and open working environment.

Quy trình phỏng vấn

1 round (Online or Offline)

Thông tin thêm

• Working location: Dreamplex, Floor 10th, 195 Dien Bien Phu, Binh Thanh District, HCM
• Working hours: 9am - 6pm, Monday - Friday.
• Website: https://recruitery.co/

Địa Điểm Làm Việc

Tòa nhà Miss Áo Dài - 21 Nguyễn Trung Ngạn, Bến Nghé, Quận 1, Thành phố Hồ Chí Minh

- Working hours: 9am - 6pm, Monday to Friday
- Working location: 195 Dien Bien Phu, Ward 15, Binh Thanh, HCM.
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Recruitery is the most effective hiring platform in SEA that helps you connect to high potential candidates selected and referred directly by recruitment.

Recruitery is an online platform that offers your company access to a network of Top Recruiters in Southeast Asia that have direct relationships with the Talents you are looking for.
You just name your price or so call the Reward, and the recruiters on our platform will then compete and submit their best candidate to win the reward. It will not cost you anything until you hired the right candidate.

https://blog.recruitery.co/

Địa chỉ: Tòa nhà Miss Áo Dài - 21 Nguyễn Trung Ngạn, Bến Nghé, Quận 1, Thành phố Hồ Chí Minh
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