Customer Success (Account) Urgent job

Địa Điểm Làm Việc: Ho Chi Minh
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Mô tả công việc

Recruitery is Vietnam’s leading talent referral-based platform for employers that are proactive about approaching the best talent through referrals. Recruitery allows companies to unleash the power of networks through one single platform.

In just 7 months, over 200 companies use Recruitery to assist their talent acquisition efforts. Over 2,000 headhunters have registered on the platform.

In order for us to continue providing the best experience for our ever-growing user and customer base, we are looking for an HR Consultant who helps us take good care of companies and recruiters/headhunters.

- Keep employers informed at all times and provide answers to any questions regarding Recruitery. Helping collaboration between employers and recruiters/headhunters to achieve placements.
- Work with employers to understand their recruiting demand.
- Responsible for customer satisfaction
- Build sustainable relationships of trust with employers and recruiters/headhunters through open and interactive communication.
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Keep records of customer interactions, process customer accounts, and file legal documents
- Go the extra mile to engage customers during the use of Recruitery platform
- Remind employers of updating interview results and consult them to help attract more referrals
- Receive and resolve inquiries from recruiters/headhunters
- Support candidates referred from Recruitery during the interview process until the end of their probation
- Support in screening and assessing candidates’ capacity (especially for IT candidates)

Yêu Cầu Công Việc

- Below 1992
- At least 2 years of related working experience (Bachelor in Humane Resources, Business Administration, … or related fields).
- Recruitment background (1 year of experience in recruiting IT candidates)
- Experienced in technology companies.
- Not hiring the candidate who has solid experience with traditional companies.
- Must have a friendly voice as you will be answering calls
- Proficient with Microsoft Office Suite and G-Suite
- Able to communicate with clients in English (speaking & writing)
- Able to keep track of the Customer Service requests.
- Great communication and documentation skills required
- Have laptop for working.

PERSONAL QUALITIES:
- Teamwork eagerness.
- Good communication both inside and outside the team.
- Responsibility, self-motivation, independence.
- Ability to meet goals on time with less supervision
- Ability to work under pressure
- Be comfortable wearing many hats as we adapt to meet our audience’s needs
- Startup mentality: self-starter, proactive, flexible.
- Customer-centric mindset and lean approach will be highly valuable.

Ưu tiên với ứng viên

- Used to work for tech startups
- HR experience (IT recruitment)
- Experienced with Recruitment consultant role.

Tại sao ứng viên nên ứng tuyển vào vị trí này

We are the leading and largest talent referral platform in Vietnam. Over hundreds of companies have been using Recruitery to assist their talent acquisition efforts such as VNG, OPPO, SEA Group, PwC, KMS, OYO, ...

- Excellent and competitive salary package with a performance bonus.
- Opportunities to improve English skills through our international working environment.
- Opportunities to gain hands-on experience in dealing with and negotiating with big clients.
- Salary review based on performance upon request.
- Unlimited potential for career growth because we are small and fast-growing.
- Parking allowance, free lunch.
- Professional, dynamic and open working environment.

Quy trình phỏng vấn

1-2 rounds (Online or Offline). Normally having 1 round.

Thông tin thêm

• Working location: • Working location: Dreamplex, Floor 10th, 21 Nguyen Trung Ngan, Ben Nghe, Quan 1, HCM.
• Working hours: 8:30 - 5:30pm, Monday - Friday.
• Website: https://recruitery.co/

Địa Điểm Làm Việc

Floor 10th, Miss Ao fai buidling, 21 Nguyen Trung Ngan, Ben Nghe, District 1, HCMC

+ Working location: Floor 10th, Miss Ao Dai building - 21 Nguyen Trung Ngan, Ben Nghe, District 1, HCM.
+ Working hours: 8:30 am - 5:30 pm, Monday to Friday.
———————————
Recruitery is the most effective hiring platform in SEA that helps you connect to high potential candidates selected and referred directly by recruitment.

Recruitery is an online platform that offers your company access to a network of Top Recruiters in Southeast Asia that have direct relationships with the Talents you are looking for.
You just name your price or so call the Reward, and the recruiters on our platform will then compete and submit their best candidate to win the reward. It will not cost you anything until you hired the right candidate.

Read more: https://blog.recruitery.co/

Địa chỉ: Floor 10th, Miss Ao fai buidling, 21 Nguyen Trung Ngan, Ben Nghe, District 1, HCMC
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