Mô tả công việc
1. Creation and Maintenance of Standard Operating Procedure
● To regularly document update, execute and communicate new policies or procedures to improve the current work scope’s Standard Operation Procedure (SOP)
2. Relationship Management (Communication)
- Client:
● To ensure two-way constructive communication with the client in any required information exchange
● Monthly meeting summary to communicate a commercial, operational strategy for expectation management
- Team and Upper Management:
● Communication with Supervisor, team members, and related departments for all Commercial / Operational related plans, strategies, execution, and alignment
3. Target Setting and Goal Hit
● Monthly breakdown of commercial and operational goal settings
● Yearly commercial strategy to be aligned with expected sales targets
● Monthly follow up with the clients on target-driven pipelines
4. Campaign Management
● Plan, prepare, and execute all commercial executions (Campaign mechanics, pricing strategies, campaign acquisition
● Segregate, define and justify campaign allocation with related commercial reasonings
5. Demand/Stock Management
● To ensure accurate inventory management from demand forecast planning
● To ensure timely stock inbound for stock availability
● Collaborate and communicate between external and internal parties to ensure streamlined information exchange in all inventory planning
6. Data collection and Reporting
● Consolidate, summarise and compile sales reports for both external/internal parties in a timely manner (depending on agreement)
● Consolidate, summarise and compile key account data (e.g. Page View, Conversion Rate, Basket Size, Follower Count)
● Weekly reporting to Supervisor / related team member if necessary
● Scheduling and presentation of performance reports to key account’s owners
7. Product Masterlist Management
● Accurate and constant updates on the product Masterlist details
● Plan, update, execute new format of Masterlist if necessary
8. Finance
● Consolidate, summarise and compile financial related reports for both external/internal parties in a timely manner (for e.g. Rebate report)
● Communicate with the finance team to maintain an accurate, timely, and healthy payment cycle
9. Client Acquisition
● To execute or assist in all tasks of new customer acquisition (lead generation, presentation, negotiation, onboarding, etc.)
● To perform administrative works related to new customer acquisition and client onboarding
● To regularly document update, execute and communicate new policies or procedures to improve the current work scope’s Standard Operation Procedure (SOP)
2. Relationship Management (Communication)
- Client:
● To ensure two-way constructive communication with the client in any required information exchange
● Monthly meeting summary to communicate a commercial, operational strategy for expectation management
- Team and Upper Management:
● Communication with Supervisor, team members, and related departments for all Commercial / Operational related plans, strategies, execution, and alignment
3. Target Setting and Goal Hit
● Monthly breakdown of commercial and operational goal settings
● Yearly commercial strategy to be aligned with expected sales targets
● Monthly follow up with the clients on target-driven pipelines
4. Campaign Management
● Plan, prepare, and execute all commercial executions (Campaign mechanics, pricing strategies, campaign acquisition
● Segregate, define and justify campaign allocation with related commercial reasonings
5. Demand/Stock Management
● To ensure accurate inventory management from demand forecast planning
● To ensure timely stock inbound for stock availability
● Collaborate and communicate between external and internal parties to ensure streamlined information exchange in all inventory planning
6. Data collection and Reporting
● Consolidate, summarise and compile sales reports for both external/internal parties in a timely manner (depending on agreement)
● Consolidate, summarise and compile key account data (e.g. Page View, Conversion Rate, Basket Size, Follower Count)
● Weekly reporting to Supervisor / related team member if necessary
● Scheduling and presentation of performance reports to key account’s owners
7. Product Masterlist Management
● Accurate and constant updates on the product Masterlist details
● Plan, update, execute new format of Masterlist if necessary
8. Finance
● Consolidate, summarise and compile financial related reports for both external/internal parties in a timely manner (for e.g. Rebate report)
● Communicate with the finance team to maintain an accurate, timely, and healthy payment cycle
9. Client Acquisition
● To execute or assist in all tasks of new customer acquisition (lead generation, presentation, negotiation, onboarding, etc.)
● To perform administrative works related to new customer acquisition and client onboarding
Yêu Cầu Công Việc
● At least 2-3 years experience working in e-marketplaces, e-logistics, or any other e-commerce industry.
● Fluent in Thai and English.
● Energetic, enthusiastic, and commercial-driven.
● Able to do more for the team, able to work independently under pressure.
● Start-up mentality and a strong will to succeed.
● At least Bachelor Degree in e-commerce or any other e-commerce related fields.
● Fluent in Thai and English.
● Energetic, enthusiastic, and commercial-driven.
● Able to do more for the team, able to work independently under pressure.
● Start-up mentality and a strong will to succeed.
● At least Bachelor Degree in e-commerce or any other e-commerce related fields.
Ưu tiên với ứng viên
● Preferably experience in key account management.
Tại sao ứng viên nên ứng tuyển vào vị trí này
Interested to join a young and ambitious company? Looking to be part of a face-changer for E-commerce in Malaysia? We are a company that cultivates individual growth while maintaining a strong team spirit.
• Be part of a team that appreciates your energy, enthusiasm, and drive. A company that knows the true value is in its employees.
• Diverse opportunities for personal & career growth in offline and/or online fulfillment in the region – logistics, warehouse, brand and channel management, customer service operations, and software development.
• 14 annual leave days
• Laptop Allowance (if using your own laptop)
• Medical Insurance Coverage (Medical coverage unlimited clinic visit) *For local candidates only
• Wellness Allowance (You may enjoy the employee wellness and healthy, active lifestyles. Based on Year of service up to RM800 per year)
• Team Bonding Allowance (You may enjoy the team Bonding Allowance every quarter)
• Flexible Work Arrangement
• Latest IT technologies
• Dynamic & diverse workforce
• Performance culture
• Competitive remuneration
• Be part of a team that appreciates your energy, enthusiasm, and drive. A company that knows the true value is in its employees.
• Diverse opportunities for personal & career growth in offline and/or online fulfillment in the region – logistics, warehouse, brand and channel management, customer service operations, and software development.
• 14 annual leave days
• Laptop Allowance (if using your own laptop)
• Medical Insurance Coverage (Medical coverage unlimited clinic visit) *For local candidates only
• Wellness Allowance (You may enjoy the employee wellness and healthy, active lifestyles. Based on Year of service up to RM800 per year)
• Team Bonding Allowance (You may enjoy the team Bonding Allowance every quarter)
• Flexible Work Arrangement
• Latest IT technologies
• Dynamic & diverse workforce
• Performance culture
• Competitive remuneration
Quy trình phỏng vấn
1 round: Online interview
Thông tin thêm
- For Thailand candidates who are living in Thailand
- Company size: 120
- Tech team size: 8
- Official Working hours: 9am-6pm, Mon - Fri
- Official working location: In office (current: Remote)
- Company size: 120
- Tech team size: 8
- Official Working hours: 9am-6pm, Mon - Fri
- Official working location: In office (current: Remote)
Địa Điểm Làm Việc
Malaysia
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