Mô tả công việc
As a product manager
The product is your spirit child, you are responsible to
- Understand problem, discover opportunities
- Define, validate, and refine opportunities
- Facilitate solutions discovery
- Ship the product and iterate
Building user empathy, discover and define opportunities to advance toward the company's vision
We believe in the *user-centric design thinking process*, and lean. We believe the only way to make an impact is to fully understand end-user needs, pioneer, and validate users' expectations via "whatever-it-takes" user experience researches. Through the process, we learn, we try, and we learn from our mistakes to deliver the product that people love.
The product manager must be comfortable and flexible in applying user experience techniques to make sure that we are building the right thing. Some of the workshops we run frequently and we expect our product managers to be able to run and advance
- Service Blueprint
- User Journey
- User Story Mapping
- Empathy Map
- Personas/Jobs-to-be-done
- A/B testing
- Collecting feedback prototyping
- Flow chart
- Qualitative and quanitative research
Sky is the limit, we don't limit or restrict ourself to those plays
We will not just "feel" if the opportunity is actually making an impact, the Product Manager will be a workout on the meaningful metrics to measure the success of the initiative and to make a decision if it is worth further investment.
Spread the enthusiam, build up team's product mindset
The product development is a hard-work; you have to figure out the best way to do with the team, and you have to figure out how to do the right thing. It's absolutely a state-of-art teamwork.
We are a *strong* believer in the team's ownership. We do believe we can only go fast and far only if we empower the team to do the thing. A part of that is how to advance the team toward the product's ownership. The Product Manager to join work with the Design Manager and Engineering manager to equip team members with the necessary product mindset via workshops and sharing sessions. These activities are expected but not limited to
- User story mapping - build knowledge together
- Event storming - build knowledge together
- Retrospective - continuous learning and refining
Be the collaborator, be the host, be the problem's advocate
The product development is more complicated than defining a feature and build it. The role of a Product Manager is to make sure communication channels are streamlined, both to the team and to stakeholders. We see our Product Manager to comfortably connect with Business development teams, sales, marketing, customer supports, legal, press, and other stakeholders. The ultimate goal is to make sure the Life Cycle of the product is well aware and spread across the organization.
We don't expect you to be the proxy, the messenger where you interpret and re-transfer the message to the team; We expect you to be the one to facilitate the channels, making sure they are loud enough to get the team involves in the process; We also expect you to filter those channels and focus the team on things that matter so they will not find overwhelmed and interrupted.
The product is your spirit child, you are responsible to
- Understand problem, discover opportunities
- Define, validate, and refine opportunities
- Facilitate solutions discovery
- Ship the product and iterate
Building user empathy, discover and define opportunities to advance toward the company's vision
We believe in the *user-centric design thinking process*, and lean. We believe the only way to make an impact is to fully understand end-user needs, pioneer, and validate users' expectations via "whatever-it-takes" user experience researches. Through the process, we learn, we try, and we learn from our mistakes to deliver the product that people love.
The product manager must be comfortable and flexible in applying user experience techniques to make sure that we are building the right thing. Some of the workshops we run frequently and we expect our product managers to be able to run and advance
- Service Blueprint
- User Journey
- User Story Mapping
- Empathy Map
- Personas/Jobs-to-be-done
- A/B testing
- Collecting feedback prototyping
- Flow chart
- Qualitative and quanitative research
Sky is the limit, we don't limit or restrict ourself to those plays
We will not just "feel" if the opportunity is actually making an impact, the Product Manager will be a workout on the meaningful metrics to measure the success of the initiative and to make a decision if it is worth further investment.
Spread the enthusiam, build up team's product mindset
The product development is a hard-work; you have to figure out the best way to do with the team, and you have to figure out how to do the right thing. It's absolutely a state-of-art teamwork.
We are a *strong* believer in the team's ownership. We do believe we can only go fast and far only if we empower the team to do the thing. A part of that is how to advance the team toward the product's ownership. The Product Manager to join work with the Design Manager and Engineering manager to equip team members with the necessary product mindset via workshops and sharing sessions. These activities are expected but not limited to
- User story mapping - build knowledge together
- Event storming - build knowledge together
- Retrospective - continuous learning and refining
Be the collaborator, be the host, be the problem's advocate
The product development is more complicated than defining a feature and build it. The role of a Product Manager is to make sure communication channels are streamlined, both to the team and to stakeholders. We see our Product Manager to comfortably connect with Business development teams, sales, marketing, customer supports, legal, press, and other stakeholders. The ultimate goal is to make sure the Life Cycle of the product is well aware and spread across the organization.
We don't expect you to be the proxy, the messenger where you interpret and re-transfer the message to the team; We expect you to be the one to facilitate the channels, making sure they are loud enough to get the team involves in the process; We also expect you to filter those channels and focus the team on things that matter so they will not find overwhelmed and interrupted.
Yêu Cầu Công Việc
- At least 3+ years of digital design experience. Relevant work experience as a product designer.
It's not that we care much about the exact number of years, but we're looking for people who can step up to own parts of the product - all the way from concept to implementation. We believe in working autonomously; there's likely no one to tell you how to do things as long as you achieve the expected outcomes. Now, if you have less experience but still feel you could do the job, please don't be shy!
- Solid design skills.
Besides having great visual taste and an eye for details, having a solid grasp of design fundamentals (UI, interaction) will make it easier to work with your team. Experience designing for iOS and Android is a plus. Some experience with branding and print design would be great, but definitely not a must. We're using Figma as our primary design tool. Frankly, we don't care much about the tools you use as long as it doesn’t disrupt your team’s workflow
- Great communication skills.
English is our common language. Having decent verbal and written communication skills are essential to operate effectively with your team. You understand that words matter as much as the pixels.
- Healthcare is a challenging domain.
We’re not looking for someone who’s already an expert. Along the way, mistakes will be made and you must have the courage and ability to admit those mistakes. As long as you put in your best effort, you love to learn, and work well with others, you’ll fit right in. Being a team player will help us move further together, as a team.
- And last, but not the least, we always treat people with respect, so we expect you to do the same.
It's not that we care much about the exact number of years, but we're looking for people who can step up to own parts of the product - all the way from concept to implementation. We believe in working autonomously; there's likely no one to tell you how to do things as long as you achieve the expected outcomes. Now, if you have less experience but still feel you could do the job, please don't be shy!
- Solid design skills.
Besides having great visual taste and an eye for details, having a solid grasp of design fundamentals (UI, interaction) will make it easier to work with your team. Experience designing for iOS and Android is a plus. Some experience with branding and print design would be great, but definitely not a must. We're using Figma as our primary design tool. Frankly, we don't care much about the tools you use as long as it doesn’t disrupt your team’s workflow
- Great communication skills.
English is our common language. Having decent verbal and written communication skills are essential to operate effectively with your team. You understand that words matter as much as the pixels.
- Healthcare is a challenging domain.
We’re not looking for someone who’s already an expert. Along the way, mistakes will be made and you must have the courage and ability to admit those mistakes. As long as you put in your best effort, you love to learn, and work well with others, you’ll fit right in. Being a team player will help us move further together, as a team.
- And last, but not the least, we always treat people with respect, so we expect you to do the same.
Tại sao ứng viên nên ứng tuyển vào vị trí này
- Competitive salary. We pay what you deserve, not what the paper says
- 13th month bonus
- Free Grab to work at a beautiful office in D1 with free in-office snack, coffee, Apple laptop, extra monitor etc...
- 20 days off annually + 11 national holidays
- Christmas leave (25 Dec) + Vietnamese Family Day (28 Jun) + Birthday leave
- Premium Private health insurance package
- Flexible working hours. Don't let 9 to 5 limit you. You want to go to Coffee House to work, fine. Want to stay home to fix exploded oven, totally cool.
- Cutting-edge technology, microservice, micro-frontend, containerize etc, you name it
- Big chance to grow as a person, we'll move fast, you'll soon realize that you have to make a lot of decisions on your own
- Even bigger chance to grow as an engineer, we all open to try and apply new technology; if it doesn't work, well, we have learned
- 13th month bonus
- Free Grab to work at a beautiful office in D1 with free in-office snack, coffee, Apple laptop, extra monitor etc...
- 20 days off annually + 11 national holidays
- Christmas leave (25 Dec) + Vietnamese Family Day (28 Jun) + Birthday leave
- Premium Private health insurance package
- Flexible working hours. Don't let 9 to 5 limit you. You want to go to Coffee House to work, fine. Want to stay home to fix exploded oven, totally cool.
- Cutting-edge technology, microservice, micro-frontend, containerize etc, you name it
- Big chance to grow as a person, we'll move fast, you'll soon realize that you have to make a lot of decisions on your own
- Even bigger chance to grow as an engineer, we all open to try and apply new technology; if it doesn't work, well, we have learned
Quy trình phỏng vấn
Round 1: Screening Test Online -> Round 2: F2F Interview
Địa Điểm Làm Việc
Level 2, President Place, 93 Nguyen Du St, Ben Nghe, Dist. 1, HCMC
