Mô tả công việc
A. User Experience Design
- Drive discussions with developers and squad members to understand business goals while effectively communicating design ideas.
- Use critical thinking to challenge the status quo and reveal deep customer insights and design challenges
- Develop creative and new user interface components and style guides based on business requirements.
- Conduct research and optimise existing user interface design while testing for usability and experience.
- Drive development of design concepts and implementation; take input on user design considerations from more junior team members.
- Review functional specifications and participate in the development of design for functionality and user interface.
- Review changes or enhancements for alignment with desired user experience design and satisfaction standards and drive improvement changes.
- Use design tools to create storyboards, samples, prototypes and templates for demonstrations and user testing.
B. Design Documentation
-Proactively collect business requirements from tribe members to translate into design documents
- Build and review functional requirement documents by developing flowcharts, layouts, diagrams, charts, code comments and guides for the application to ensure that products and services reach the market meeting the design intention.
C. User Research and Testing
- Evaluate market and user experience research and results.
- Propose updates to design architecture based on discovered trends and patterns.
- Perform user design research, including aggregation and analysis of primary and secondary research data, for consumer and user design acceptance and overall user experience.
- Test prototype interface and feasibility of products.
- Drive discussions with developers and squad members to understand business goals while effectively communicating design ideas.
- Use critical thinking to challenge the status quo and reveal deep customer insights and design challenges
- Develop creative and new user interface components and style guides based on business requirements.
- Conduct research and optimise existing user interface design while testing for usability and experience.
- Drive development of design concepts and implementation; take input on user design considerations from more junior team members.
- Review functional specifications and participate in the development of design for functionality and user interface.
- Review changes or enhancements for alignment with desired user experience design and satisfaction standards and drive improvement changes.
- Use design tools to create storyboards, samples, prototypes and templates for demonstrations and user testing.
B. Design Documentation
-Proactively collect business requirements from tribe members to translate into design documents
- Build and review functional requirement documents by developing flowcharts, layouts, diagrams, charts, code comments and guides for the application to ensure that products and services reach the market meeting the design intention.
C. User Research and Testing
- Evaluate market and user experience research and results.
- Propose updates to design architecture based on discovered trends and patterns.
- Perform user design research, including aggregation and analysis of primary and secondary research data, for consumer and user design acceptance and overall user experience.
- Test prototype interface and feasibility of products.
Yêu Cầu Công Việc
**Must include the porffolio
Domain Expertise
- 6 to 8 years of relevant experience in user experience design work
- Good English communication
- Deep experience and knowledge in workshop design and facilitation skills
- Experience in designing consumer-quality experiences and products on both web and mobile platforms
- Experience in designing clear and creative artifacts (task flows, wireframes, mockups, and prototypes)
- Experience with planning and conducting user research, user testing, IA research (card-sorting and tree-testing), A/B testing, and rapid prototyping
- Skilled with at least one advanced prototyping tool (e.g. Axure, Framer)
- Skilled with at least two visual design tools (Figma and SketchApp)
Agile / Digital Experience
- Experience as a Designer in an agile team, along with detailed working knowledge of Agile
- Experience working in Agile teams or in a collaborative team environment which includes discussions around creative reviews, giving and receiving constructive feedback to and from team members and clients
Qualifications
- Bachelor's Degree in design, HCD, or behavioral/social science
Personal Attributes
- Critical thinker
- Passionate learner
- Proactive and passionate about resolving pain points through customer research and design
- Sees value in the iterative approach to design
- Takes ownership for design solutions and speaks up to ensure the user perspective is heard and understood
- Believes in the non-hierarchical culture of collaboration, transparency, and trust across the team
Domain Expertise
- 6 to 8 years of relevant experience in user experience design work
- Good English communication
- Deep experience and knowledge in workshop design and facilitation skills
- Experience in designing consumer-quality experiences and products on both web and mobile platforms
- Experience in designing clear and creative artifacts (task flows, wireframes, mockups, and prototypes)
- Experience with planning and conducting user research, user testing, IA research (card-sorting and tree-testing), A/B testing, and rapid prototyping
- Skilled with at least one advanced prototyping tool (e.g. Axure, Framer)
- Skilled with at least two visual design tools (Figma and SketchApp)
Agile / Digital Experience
- Experience as a Designer in an agile team, along with detailed working knowledge of Agile
- Experience working in Agile teams or in a collaborative team environment which includes discussions around creative reviews, giving and receiving constructive feedback to and from team members and clients
Qualifications
- Bachelor's Degree in design, HCD, or behavioral/social science
Personal Attributes
- Critical thinker
- Passionate learner
- Proactive and passionate about resolving pain points through customer research and design
- Sees value in the iterative approach to design
- Takes ownership for design solutions and speaks up to ensure the user perspective is heard and understood
- Believes in the non-hierarchical culture of collaboration, transparency, and trust across the team
Tại sao ứng viên nên ứng tuyển vào vị trí này
We always strive to attract, develop, engage and retain employees with our best. We believe "people" is the most valuable resource so that we provide all eligible team members with a comprehensive set of benefits designed to protect their physical and financial health. It includes but not limited to:
- Health Plans;
- Financial wellness;
- Paid time off;
- Flexible schedule;
- Engagement activities;
- Modern facilities
You will grow with Techcombank by having the opportunity to learn from top experts from across the world.
Techcombank provides a rewarding remuneration structure that commensurates with your achievement and contribution;
Techcombank is the Top 2 Best place to work in the banking industry where you can experience various exciting activities throughout the year:
- Company anniversary,
- Team building,
- Active Saturday Off,
- Year-End Party, etc.
- Health Plans;
- Financial wellness;
- Paid time off;
- Flexible schedule;
- Engagement activities;
- Modern facilities
You will grow with Techcombank by having the opportunity to learn from top experts from across the world.
Techcombank provides a rewarding remuneration structure that commensurates with your achievement and contribution;
Techcombank is the Top 2 Best place to work in the banking industry where you can experience various exciting activities throughout the year:
- Company anniversary,
- Team building,
- Active Saturday Off,
- Year-End Party, etc.
Quy trình phỏng vấn
2 rounds: Interview with Design Lead and Design Challenge
Thông tin thêm
- Working location: 191 Ba Trieu, HN
- Độ tuổi: dưới 35 tuổi
- Quy trình phỏng vấn:
+ Vòng 1: phỏng vấn với 2 anh Design Lead (người nước ngoài) > 2 anh này hơi academic 1 tí
+ Vòng 2: làm design challenge (đưa trước 30’ > uv brainstorm và chuẩn bị, có câu hỏi tiếp cận như thế nào, làm sao để giải quyết vấn đề để hiểu được yêu cầu đề bài, để hiểu demand khách hàng > sau đó design sản phẩm. TCB muốn xem cách approach và problem solving của ứng viên)
- Cần ứng viên có kinh nghiệm làm vs digital platform, financial services hoặc cty sản xuất công nghệ
- Khi gửi phải đính kèm Portfolio
- Độ tuổi: dưới 35 tuổi
- Quy trình phỏng vấn:
+ Vòng 1: phỏng vấn với 2 anh Design Lead (người nước ngoài) > 2 anh này hơi academic 1 tí
+ Vòng 2: làm design challenge (đưa trước 30’ > uv brainstorm và chuẩn bị, có câu hỏi tiếp cận như thế nào, làm sao để giải quyết vấn đề để hiểu được yêu cầu đề bài, để hiểu demand khách hàng > sau đó design sản phẩm. TCB muốn xem cách approach và problem solving của ứng viên)
- Cần ứng viên có kinh nghiệm làm vs digital platform, financial services hoặc cty sản xuất công nghệ
- Khi gửi phải đính kèm Portfolio
Địa Điểm Làm Việc
Hà Nội / HCM
![[HN] Key Account Manager - Vietnam](https://static.recruitery.co/uploads/images/195e09b8fb754e41a04ee16b5e4424c9_20210615160518.gif)
